Puffd
Owned by Shree Shyam Kart Prop.
Last updated: 11th Feb, 2026
At Puffd, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how Shree Shyam Kart Prop., operating the brand Puffd (“we”, “our”, “us”), collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website or interact with us through any digital platform.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Personal Information
When you place an order or interact with us, we may collect:
- Full name
- Billing and shipping address
- Phone number
- Email address
- Payment details (processed securely via third-party payment gateways; we do not store card details)
b) Non-Personal Information
We may automatically collect certain information, such as:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and usage data
2. How We Use Your Information
Your information is used to:
- Process and fulfil orders for Makhana and Puffed Rice products
- Communicate order confirmations, shipping updates, and customer support responses
- Improve website performance, products, and customer experience
- Send promotional offers or updates (only if you opt in)
- Prevent fraudulent transactions and ensure platform security
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember user preferences
- Analyse website traffic
- Improve functionality
You can disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing of Information
We do not sell or rent your personal information. Your data may only be shared with:
- Payment gateway providers
- Logistics and delivery partners
- IT and analytics service providers
All third parties are obligated to protect your information and use it only for providing services to Puffd.
5. Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure. While no online transmission is 100% secure, we strive to use commercially acceptable means to protect your data.
6. Your Rights
You have the right to:
- Access or update your personal information
- Opt out of marketing communications
- Request deletion of your data, subject to legal and operational requirements
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. Puffd is not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies separately.
8. Children’s Privacy
Our website services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.
10. Related Policies
Please refer to the following pages for more information:
- Return Policy – Details regarding returns, refunds, and replacements are available on our Return Policy page.
- Shipping Policy – Information about order processing, delivery timelines, and shipping charges can be found on our Shipping Policy page.
- Terms & Conditions – Rules governing the use of our website and services are outlined on the Terms & Conditions page.
These policies form an integral part of your agreement with Puffd.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us at:
Brand Name: Puffd
Owner: Shree Shyam Kart Prop.
Email:help@puffd.in
Address: 460/10, Yati Nagar, Hansi - 125033