Puffd — Privacy Policy

1. Introduction

Puffd managed under Shree Shyam Kart (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes what information we collect from users (“you”) and how it is used and safeguarded. By using puffd.in, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, billing/shipping address, and payment details.
• Non-Personal Information: IP address, browser type, device details, pages visited, and analytics data.
• Communication Data: Information shared during customer support interactions or promotions.

3. How We Use Your Information

• To process and fulfill your orders and payments.
• To deliver products and provide customer support.
• To send order confirmations, updates, and notifications.
• To improve website performance, user experience, and product offerings.
• To send marketing or promotional messages (you may opt out anytime).
• To comply with legal obligations and prevent fraudulent activities.

4. Cookies & Tracking

Our website uses cookies and tracking technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You may disable cookies in browser settings, but certain features of the site may not function correctly.

5. Information Sharing

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Payment gateways, courier partners, and IT providers who help fulfill orders.
• Legal Authorities: When required by law or court order.
• Business Transfers: If Puffd is involved in a merger, acquisition, or restructuring.

All third-party partners must handle your data securely and in compliance with privacy laws.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. However, no online transmission method is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights & Choices

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent for promotional emails at any time.
• Opt out of certain types of data usage for marketing.

To exercise these rights, contact us at help@puffd.in.

8. Data Retention

We retain personal information only as long as necessary for fulfilling orders, complying with laws, resolving disputes, or legitimate business purposes. Data that is no longer required is securely deleted or anonymized.

9. Children’s Privacy

Puffd’s website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware that a child has provided information, we will take steps to delete it immediately.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business operations. Updated versions will be posted on this page with a new effective date. Continued use of the site indicates acceptance of changes.

11. Contact Information

For questions regarding this Privacy Policy or your personal data:

Email: help@puffd.in
Website: puffd.in

We usually respond to privacy inquiries within 7 working days.