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Puffd

Owned by Shree Shyam Kart Prop.

Last updated: 11th Feb, 2026


These Terms & Conditions (“Terms”) govern your access to and use of the website and services operated under the brand Puffd by Shree Shyam Kart Prop. (“we”, “our”, “us”). By accessing, browsing, or placing an order on our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.


1. Business Information

Brand Name: Puffd

Trade Entity: Shree Shyam Kart Prop.

Legal Name: Nidhi Mittal

Nature of Business: Direct-to-Consumer (D2C) sale of snack products, including Makhana and Puffed Rice


2. Eligibility to Use Website

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into a binding contract
  • The information provided by you is accurate and complete

We reserve the right to refuse service to anyone at our discretion.


3. Products & Availability

  • All products listed on the website are subject to availability.
  • Product images are for illustration purposes only; actual packaging may vary.
  • Puffd reserves the right to modify, discontinue, or limit the quantity of any product without prior notice.


4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as stated on the product page.
  • Prices may change at any time without prior notice.
  • Payments are processed through secure third-party payment gateways.
  • Puffd does not store or have access to customers’ card or payment credentials.

We reserve the right to cancel orders suspected of fraud or pricing errors.


5. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance.
  • Puffd reserves the right to cancel or refuse any order due to:
  • Product unavailability
  • Pricing or listing errors
  • Suspicious or fraudulent activity
  • Incomplete or incorrect customer information

If payment has been received, no refund, only exchange will be processed as per our Return Policy.


6. Shipping & Delivery

  • All shipments are handled by third-party courier partners.
  • Delivery timelines are estimates and not guaranteed.
  • Puffd is not responsible for delays, loss, or damage caused during transit by courier partners.

For full details, please refer to our Shipping Policy.


7. Exchange

  • Puffd follows a strict 3-day exchange policy with mandatory manual verification.
  • Customers may be required to submit images or videos of the product.
  • Exchanges are initiated only after approval.

Please review our Return Policy for detailed conditions.


8. Use of Website

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Interfere with website security or functionality
  • Copy, distribute, or exploit website content without permission

Any violation may result in immediate termination of access.


9. Intellectual Property Rights

All content on the website, including but not limited to:

  • Logos
  • Brand name “Puffd”
  • Text, images, graphics, and designs

are the exclusive property of Shree Shyam Kart Prop. and are protected under applicable intellectual property laws. Unauthorised use is strictly prohibited.


10. Limitation of Liability

To the maximum extent permitted by law:

  • Puffd shall not be liable for any indirect, incidental, or consequential damages
  • Puffd’s total liability shall not exceed the amount paid by the customer for the product in question

Use of our products is at the customer’s sole discretion and risk.


11. Indemnification

You agree to indemnify and hold harmless Puffd and Shree Shyam Kart Prop. from any claims, damages, losses, or expenses arising from:

  • Violation of these Terms
  • Misuse of the website or products
  • Providing false or misleading information


12. Force Majeure

Puffd shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, strikes, government actions, or logistical disruptions.


13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in India.


14. Changes to Terms

Puffd reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.


15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


16. Contact Information

For any questions regarding these Terms, contact:

Brand: Puffd

Owner: Shree Shyam Kart Prop.

Email: help@puffd.in

Address: 460/10, Yati Nagar, Hansi - 125033